We have partnered up with DPD to reach our clients nationwide.
DPD Delivery
We suggest that clients download the APP, as you will be able to fully track your Kurami box. You will also be able to update your delivery preferences and watch the driver en route.
99.8% of parcels arrive on the requested delivery day.
Kindly check that your details are correct when you receive your order confirmation. This is essential as it will allow you to receive delivery updates via text and/or email.
As our products are fresh they must be delivered on the requested delivery day.
DPD will follow your delivery instructions and any safe place directions you have left.
Kurami accepts no responsibility for the damage or theft of your package.
You are able to leave delivery instructions directly on our website when placing your order. If you wish to make any edits, kindly reach out to us at least three working days before your delivery, or download the DPD app to make edits independently.
If you require any further assistance, kindly email us at info@kurami.co.uk.
Delivery Locations
Our box prices include delivery to all UK mainland addresses as determined by DPD.
The system will not process your order if you are outside the DPD UK Mainland delivery zones.
Due to the fresh nature of our product, we are unable to ship outside of these areas.
The following postcodes are classed as Offshore/Non-mainland by DPD, and we do not deliver to you.
Scottish Highlands & Islands
AB31-39, AB41-56, FK17-21, HS1-9, IV, KA27-28, KW0-17, PA20-80, PH15-50, ZE
Channel Islands, Northern Ireland, Isle of Man & Cornwall
BT, GY1-10, IM, JE, TR21-25
Nationwide Delivery Terms
Once your order is dispatched, you will receive an email/SMS from DPD containing your tracking details.
DPD will also send an email/SMS on the morning of the delivery and give you a 1-hour delivery slot.
If the delivery slot is unsuitable for you, you will need to access the delivery company's tracking service and amend your details.
Unfortunately, we are unable to assist with this.
If you cannot locate your parcel, please contact us via email at info@kurami.co.uk.
We will do our best to liaise with DPD and assist you in locating your package. Kindly note that if proof of delivery is provided, we will be unable to make a claim. If the package has been delivered as laid out by our terms, we are unable to take responsibility for any loss/damage.
The products will be under your responsibility from when you accept delivery of your parcel.
Unfortunately, we are unable to accept any responsibility for any unforeseen delays within the delivery company's network, which could slow down the delivery of your parcel.
Boxes can sustain damage during transit. Weather conditions can also affect the goods during transit. Kurami is unable to take responsibility for any damaged goods.
We will always try our best to help resolve any issues with your delivery,
Should you have any further queries about the above, kindly drop us an email or reach out to DPD directly!