Kurami is a premium meal delivery service offering chef-prepared, nutritionist-approved food designed around fibre, protein and plant diversity. Our Fresh Meal Paths are delivered across London, while Nourish Now offers frozen meals delivered nationwide. Both are created to make nourishing eating feel easier, more varied and beautifully considered.

Kurami brings together chef-crafted food, nutrition-led menu design and a focus on gut health, fibre and plant diversity. Our fresh Meal Paths are delivered across London, while Nourish Now offers frozen, flexible meals delivered nationwide. Both are designed to make eating well feel varied, considered and easier to fit into real life.

You can read more about real Kurami client experiences, survey feedback, common concerns and what we are improving on our Client Experiences page.

This page brings together what customers often value about Kurami, including our gut-health focus, fresh London Meal Paths, frozen nationwide range, plant diversity, convenience and varied menus. It also explains where customers have asked for more clarity, such as delivery timing, spice guidance, ingredient visibility and flexibility.

Read our Customer Feedback page here.

All reviews and survey statistics displayed on our website come from direct Kurami client feedback collected between 2024–2026. Testimonials are reproduced with client consent, and all statistics are based on real survey responses that we retain for verification purposes. Individual experiences may vary.

A Fresh Meal Path is a selection of fresh, chef-prepared meals delivered across London. Choose your Meal Path, number of days and preferred dishes from the options available for each delivery date.

Choose your Meal Path length and calorie option, then select a minimum of two mains per day between breakfast, lunch and dinner.

Once you have selected your two mains, you can add any additional meals or items as extras.

You can build your Meal Path box on the website by choosing from the meals and add-ons available for your selected path. A full box can include breakfast, lunch, dinner, snacks and drinks. Please note that we are unable to customise macros.

Our menus change regularly based on produce availability to keep the dishes seasonal, varied and interesting.

Each dish is developed by our chefs and approved by our dedicated nutritionist. You can choose from the dishes available for your selected Meal Path and delivery dates.

Our sample menu is available on the website, on each of the meal path pages. Sign up for our newsletter, to receive our weekly menu for the following week every Tuesday.

Yes, we do. Kindly select your offer when you are building your box.

You can choose from the available Meal Path calorie options, but we are unable to customise individual dishes or build a box around a specific macronutrient target. Nutritional information is provided for the dishes.

We allow up to three dislikes per client account. We cannot guarantee substitutions.

We cannot cater for severe allergies or clients at risk of anaphylaxis. If you have more than three allergies or dislikes, please email info@kurami.co.uk before ordering, as an additional charge may apply.

Please review the full allergy guidance below before placing an order.

Enter your postcode using the delivery checker on any fresh Meal Path page to confirm whether we currently deliver to your address.

Our standard Fresh Meal Path delivery schedule is:

• Monday (Monday & Tuesday food).
• Wednesday (Wednesday & Thursday food).
• Friday (Friday, Saturday & Sunday food).

You will receive a live tracking link via email from our third-party courier the morning of your delivery.

Fresh Meal Path deliveries normally arrive between 06:00 and 09:30. You will receive a live tracking link by email from our courier on the morning of delivery.

Delivery charges are shown at checkout before payment. Free-delivery eligibility, where available, will be applied automatically based on the products and order value in your basket.

Our Meal Paths are generally eligible for free delivery.

The available starting dates and applicable cut-off will be shown automatically when you build your box.

Orders placed after the cut-off may be moved to the next available delivery date.

Please provide a safe place at checkout. If no one answers, the courier will leave your box in your designated safe place. If no safe place has been provided, the courier may use their judgement to leave the parcel in a suitable location, which may include the doorstep. Due to the fresh nature of the food, we cannot reattempt delivery the following day.

Kindly email info@kurami.co.uk at least three working days before your delivery. We cannot guarantee changes requested after this deadline.

Check your tracking email, delivery photograph and safe-place details first. Please also check around the property, with reception or with neighbours where relevant. If you still cannot locate the box, email info@kurami.co.uk with your order number and tracking details, and we will do our best to liaise with our third-party courier and assist you in locating your meals.

Yes, we deliver on most Bank holidays. Kindly note we are closed for the December holidays, including the 1st of January.

We offer a box and ice-pack collection service to eligible London-based subscription clients. Please contact info@kurami.co.uk to confirm whether collection is available for your postcode and delivery schedule.

Nourish Now is our range of chef-prepared frozen meals, delivered across eligible UK postcodes. Meals arrive frozen so that you can store them at home and heat them whenever needed.

You can place a one-off order or choose a weekly subscription. A subscription gives you £5 off each weekly order, while a one-off order provides greater flexibility.

The minimum Nourish Now order is six meals. You can add more than six meals to your order.

Yes. We offer a selection of vegetarian, vegan and pescatarian dishes. Available options can be viewed while building your box.

Yes. Nourish Now meals are made without ingredients that contain gluten and are dairy free as standard. Clients with allergies, coeliac disease or severe sensitivities must review the allergen information carefully before ordering.

No. We are unable to make individual allergy amendments to Nourish Now dishes. Allergen information should be reviewed before ordering, by clicking on the information icon for each dish. Clients with severe allergies or at risk of anaphylaxis should not order.

You may request a change at least three working days before delivery by emailing info@kurami.co.uk. Changes are subject to availability and cannot be guaranteed once an order is being prepared. Nourish Now orders are non-refundable once in progress.

Meals should be stored in the freezer until you are ready to enjoy them. Please check the use-by date on each container. If kept frozen, meals should be consumed within 3 months of arrival. Once defrosted, please consume within 24 hours.

Reheating instructions are printed on each dish. Defrost the meal fully before reheating unless the label states otherwise. Heat until piping hot throughout and follow the method and timings provided on the packaging.

Each dish will serve one person.

Nourish Now is delivered across eligible UK postcodes. Enter your delivery address at checkout to confirm availability. Some offshore, remote and excluded postcodes may not be eligible for delivery.

Nourish Now is currently delivered on Tuesdays, Wednesdays, Thursdays and Fridays. Available dates will be shown at checkout.

Your box should arrive by 20:00 on your selected delivery date. The exact timing will depend on the courier’s route.

Nourish Now delivery charges and any free-delivery eligibility will be shown at checkout before payment.

We partner with DPD for nationwide delivery. Once your order has been dispatched, you will receive tracking by email or SMS, and DPD will usually provide a one-hour delivery window on the morning of delivery.

Please check that your contact details are correct and provide a safe place at checkout. You can also use the DPD app to track your parcel, follow the driver and update delivery preferences where available.

DPD will follow the delivery instructions and safe-place details provided. If you have a concern, please contact DPD directly or email info@kurami.co.uk with your order number and tracking details, and we will help liaise where possible.

You cannot select an exact delivery time or delivery window. DPD will normally provide an estimated window on the day.

Please provide a safe place at checkout. DPD will follow your instructions wherever possible. If no instructions have been provided, the driver may leave the box in a location they consider suitable.

Please email us at info@kurami.co.uk at least three working days before delivery if you need to change the delivery address. Once tracking is active, you may be able to update certain delivery preferences through DPD. Changes cannot be guaranteed once the order has been dispatched.

Review the delivery photograph and location notes in your tracking link. Check the designated safe place, around the property, with reception and with neighbours where relevant. If you still cannot locate the box, email us at info@kurami.co.uk with your order number and tracking details.

Check your DPD tracking link for the latest update. If the parcel still shows as undelivered after 20:00, email us at info@kurami.co.uk with your order number and tracking details. We will review the information and liaise with the courier where possible.

Nourish Now is not delivered on bank holidays or on the day immediately following a bank holiday. Available delivery dates will be updated at checkout.

Nourish Now is delivered in insulated packaging with wool fibre and ice packs to help keep the meals frozen during transit. Place the meals in your freezer as soon as possible after delivery.

All our packaging is recyclable.

The film used to close the tray is recyclable, while the tray itself is compostable. Please peel the inside film off, and recycle it separately.

The outer box is made of kraft cardboard and can be recycled in your paper waste.

For the inner lining, click here for ideas on how to reuse or recycle it and here for instructions on how to return it.

The gel packs should be disposed of as follows. Open the ice packs, and drain the non-toxic gel in your sink. Always check with your local council for best practices for recycling in your area. 

Kurami is designed for adults looking for a convenient and varied way to enjoy prepared meals. If you have a medical condition, are pregnant, have specific clinical dietary requirements or are unsure whether Kurami is appropriate for you, please speak to a qualified healthcare professional before ordering.

Our meals are made without ingredients that contain gluten and that are dairy free. However, we cannot guarantee that our meals are free from allergens.

Unfortunately, we cannot cater to clients suffering from anaphylactic shock or severe allergies.

We are also unable to cater to clients who need to avoid nightshades or would like to eliminate entire food groups from their meal path.

Kindly find the ingredient dish and allergy notice attached to each box you receive. Please check this before you start eating or drinking any of our dishes. 

If you have more than three allergies or dislikes, please get in touch with info@kurami.co.uk before placing your order, as this may be subject to a supplement.

You are responsible for informing us of any allergy/dislike you may have. If you forget to add an allergy/dislike to your account or do not contact us at least three working days before your first delivery, we cannot guarantee we will be able to cater to you.

Kindly note that all Kurami meal paths are non-refundable.

Our team is able to remove the ingredient but does not necessarily guarantee substitution for it.

We recommend that clients respond to their confirmation email once they place their order so that we can check that the allergy was processed correctly.

Additionally, as all Kurami meal paths are non-refundable, we would suggest a 2-day one-off meal path so that you can try the service and see if Kurami is to your taste.

Ingredient, nutritional and allergen information is provided with your meals and, where available, on the relevant product or dish page. Please review this information before eating or drinking any Kurami product.

Our menus focus on fibre, protein, plant diversity and varied ingredients. Dishes are developed by our chefs and approved by our dedicated nutritionist, with an emphasis on balanced meals, colourful produce and globally inspired flavours. Our meals are made without ingredients that contain gluten and are dairy free as standard.

Yes. Nutritional information is provided for individual dishes. Values will vary depending on the meals and extras selected, and we are unable to customise orders to a specific macronutrient target.

Our menus may include chicken, turkey, salmon, trout, mackerel and prawns. Ingredients vary according to the menu and product availability. Please review the individual dish information or contact us if you need to confirm what will be included on particular dates.

Fresh Meal Paths are plant-led, and the balance of dishes changes from week to week. Depending on the available menu and the dishes you select, options may include lean meat, fish, seafood or eggs alongside vegetarian and vegan meals. Kindly contact us at info@kurami.co.uk if you would like to review a particular menu before ordering.

All of our meat is halal.

We source from UK suppliers and farms where possible, while also using imported ingredients when required by seasonality, quality or the cuisine of a particular dish.

We use organic ingredients where possible.

For both fresh Meal Path and Nourish Now box, you can select the subscription option before checkout. Your order will then renew automatically according to the subscription schedule shown.

The minimum subscription term is two consecutive orders. If you would like to try Kurami for a shorter time, you can choose a one-off option first.

For Fresh Meal Paths, your renewal day depends on the day your subscription begins:

• If your Meal Path starts on Monday, you will be billed on Wednesday.
• If your Meal Path starts on Wednesday, you will be billed on Thursday.
• If your Meal Path starts on Friday, you will be billed on Monday.

For Nourish Now subscriptions, you can view your next renewal date in your account portal.

If a payment is unsuccessful, the system will automatically try again the following day and once more the day after that. A delayed payment may affect your requested start or delivery date, so please email us at  info@kurami.co.uk if this happens. We will confirm whether your original date can still be accommodated or arrange the next available delivery date.

Subscription payments are generally non-refundable once the weekly charge has been processed.

Yes. After your first two consecutive subscription orders, you can pause or skip upcoming deliveries through your account. Log in, go to My Subscriptions, and manage upcoming orders from there.

Kindly note that the date on your account section reflects the date you will be charged and not your delivery day. You are charged one week before your subscription is meant to start.

We would recommend that you email us after trying for the first time (or times!) so that we can ensure that everything goes smoothly!

You can cancel your subscription directly in your account, or by emailing info@kurami.co.uk. Subscriptions have a minimum of two consecutive orders.

If a weekly charge has already been taken, we will complete that week’s deliveries and may be unable to refund the order.

Log in to your account and update the payment method under your subscription settings. For security reasons, we cannot accept card details by email.

Paper and cardboard packaging can be placed in paper recycling.

Rinse recyclable plastic containers before placing them in plastic recycling. Recycling requirements vary by borough, so please check your local council’s guidance.

The ice packs are fully recyclable. Once defrosted, cut open the pack and pour the non-toxic solution down the drain. We recommend using hot tap water to help dissolve the gel faster.

The outer plastic can be recycled according to your local recycling regulations.

Always check with your council for up-to-date advice.

We offer box & ice pack pick-up services to our subscription, London-based clients.

The outer cardboard box can be recycled with paper and cardboard. Separate the film from the compostable tray and dispose of each component according to your local council’s guidance. The wool liner can be reused or recycled following the instructions provided.

Once fully defrosted, cut open the pack and dispose of the non-toxic gel as directed on the packaging. Recycle the outer plastic where accepted locally. Always follow your local council’s guidance.

Follow the heating instructions printed on each dish. Only place packaging in the microwave where it is explicitly marked as microwave safe. Do not microwave clear lids or containers unless the packaging specifically states that you can.

We offer a box and ice-pack collection service to eligible London-based subscription clients. Please contact info@kurami.co.uk to confirm whether collection is available for your postcode and delivery schedule.

Our Kuramylks use plant-based drinks as their base and are blended with different fruits, spices and flavourings depending on the recipe.

Please review the individual product page for the full ingredient and allergen information. Natural separation may occur, so keep refrigerated and shake before drinking.

Yes, you can! They are delicious, both iced and hot!

Our juices do not contain added sugar. Please review the individual product page for the full ingredient and nutritional information.

Yes. Drinks can be ordered separately, subject to the minimum order and delivery options shown at checkout.

Separate the bottle and lid where required, rinse them and recycle according to your local council’s guidance.

Yes. Eligible Blue Light Card holders and NHS workers can email proof of eligibility to info@kurami.co.uk to request access to the current offer. Terms and exclusions may apply.

Current reward thresholds and minimum spends will be shown in your rewards account. Rewards can only be used on eligible one-off orders, cannot be combined unless stated otherwise and expire three months after issue.

Kurami may amend the reward terms from time to time.

hare your unique referral link or code with an eligible new client. Once the qualifying order has been completed, the applicable reward will be added according to the referral terms shown on our Referral Programme page.

We may offer a £50 Kurami credit for an eligible corporate referral that results in a confirmed, delivered order. Please email corporate@kurami.co.uk before making the introduction so that we can confirm the current terms and record the referral.

Applicants must be at least 18 years old. To apply, email your full name, email address and social-media handle to info@kurami.co.uk. Approved advocates may receive a client discount code, commission and access to selected product previews or gifts, subject to the programme terms.

You can order our dish-of-the-day option online by selecting the number of guests and relevant dietary preferences. For a bespoke menu, larger order or customised event, email us at corporate@kurami.co.uk.

Yes, depending on the size, date and requirements of the order. Email corporate@kurami.co.uk with the event date, guest numbers, location, dietary requirements and the type of service you need.

Please contact us as early as possible, particularly for larger or bespoke orders. Availability and minimum notice will depend on the number of guests, menu and delivery requirements.

Corporate meals are delivered cold with reheating instructions where required.

Meals are supplied in individual portions unless a different format has been agreed for a bespoke order.

Please email us at least two days before delivery to request a different delivery time. Changes are subject to availability and may incur an additional charge.

Dietary preferences and allergies must be provided when ordering. We will confirm what can be accommodated, but we cannot cater for severe allergies or guarantee that meals are free from traces of allergens.

Complete the form on our contact us page or email us at info@kurami.co.uk. Please include your order number, the name of the affected dish, a description of the issue and clear photographs so that we can investigate promptly.

Please reach out to us directly before leaving a review. We appreciate the opportunity to make things right for you.

Please fill out this form or email us at info@kurami.co.uk.

We will get back to you as quickly as possible during our business hours.

Please include your order number, tracking information and a description of the issue. If the box or any items arrived damaged, please also include clear photographs so that we can investigate promptly.

Please reach out to us directly before leaving a review. We appreciate the opportunity to make things right for you.

Please fill out this form or email us at info@kurami.co.uk.

We will get back to you as quickly as possible during our business hours.

Please include your order number, tracking information and a description of the issue. If the box or any items arrived damaged, please also include clear photographs so that we can investigate promptly.

Please reach out to us directly before leaving a review. We appreciate the opportunity to make things right for you.

Kurami orders are prepared specifically for the selected dates and are generally non-refundable once in progress. Contact us as early as possible and we will confirm whether the order can be amended, postponed or credited based on the product and notice provided.

Use the form on our contact us page or email us at info@kurami.co.uk.

You can contact us through our contact page or by emailing: info@kurami.co.uk

We will be happy to assist you.